Privacy Policy ⋆ Sing Me Happy Birthday

Privacy Policy

Introduction

Welcome to Sing Me Happy Birthday Ltd. We are dedicated to providing unique and memorable musical birthday greetings through animated videos featuring personalized singing selfies. Protecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services.

Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

  • Name: To personalize your greeting video.
  • Email Address: To send you the completed video and any necessary communications.
  • Uploaded Photos: To create the animated singing selfie.
  • Payment Information: Processed securely through third-party payment processors.

Automatically Collected Information

We may also collect certain information automatically, including:

  • IP Address: To enhance security and optimize our services.
  • Device Information: Including browser type and operating system.
  • Usage Data: To analyze trends and improve our services.

How We Use Your Information

Creating and Delivering Videos

  • We use the personal information you provide to create and deliver personalized birthday greeting videos.

Communication

  • To send you updates, promotional offers, and respond to your inquiries.

Service Improvement

  • To analyze usage patterns and improve the quality of our services.

Data Retention

Photo Retention

  • Uploaded photos are retained for 24 hours to ensure the completion of the video creation process. After 24 hours, all photos are automatically deleted from our systems.

Other Personal Information

  • Personal information, excluding photos, may be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Services

Hedra API

  • We use the Hedra API for selfie animation. For more information on how Hedra handles your data, please refer to their privacy policy here.

ShotStack API

  • We use the ShotStack API for putting the video product together and including messages / custom art. For more information on how ShotStack handles your data, please refer to their privacy policy here.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold.
  • Rectification: Request correction of any inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal information.
  • Restriction: Request restriction of processing of your personal information.
  • Objection: Object to the processing of your personal information.
  • Portability: Request transfer of your personal information to another service provider.

To exercise these rights, please contact us at [contact email].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sing Me Happy Birthday Ltd
[email protected]


This Privacy Policy is effective as of 24/06/2024